Landowner and Local Community Support
We believe that building and maintaining trust and good relationships with our landowners is a crucial element of responsible and sustainable oil and gas operations. We build mutual trust by maintaining open and responsive communication and treating our landowners with dignity and respect.
Approach
We remain resolute in fostering long-lasting relationships with our landowners by offering fair compensation, preserving and restoring any impacted lands and always operating with integrity. Our land department strives to maintain open communication and active engagement with all landowners, including those from the federal, state, tribal and private sectors, from the beginning stages of pre-planning through construction, operation and reclamation. For more information on our approach to working with landowners, please read our Landowner Relations Guiding Principles.
Developed Landowner Relations Guiding Principles
Testimonial
As a landowner, it is critical to establish a good working relationship with energy companies, like Crestwood, who are working in my backyard to provide the energy people need to power their lives. Through experience and growth, Crestwood – from upper management to third-party contractors – has nurtured our relationship and prioritized my needs. Their focus on proactively avoiding issues before they occur and quickly resolving issues that arise is unprecedented and it has forced other companies to raise their standards as well. As a result, they have helped me not only co-exist with the energy industry but enjoy my critical job as a rancher in New Mexico.
Forrest Connally
Landowner in Eddy County, New Mexico
Landowner Relations
We continue to utilize a third-party software system to track landowner contractual obligations and commitments, with over 4,600 right-of-way agreements uploaded in 2022. Upgrades to the system began in the fourth quarter of 2022 and will finish in April 2023, improving data capture, flexibility, functionality and efficiency. The tool and associated geographic information system features allowed us to migrate all necessary landowner documents from our acquired Sendero Midstream and Oasis Midstream assets within 20 days of closing.
We have trained our land team and local leaders in stakeholder engagement, and they are the first to address concerns or complaints. To facilitate direct communication with landowners, we created a landowner connections email in 2022 and a toll-free phone number in January 2023 to further enhance landowner access to the Crestwood land department.
As a result of our team’s continuous and unwavering professionalism and long-term relationship development efforts, we received zero landowner complaints in 2022 for a third consecutive year.
Local Community Support
At Crestwood, we prioritize building strong relationships with local communities. Engagement with community leaders and members is crucial for maintaining our social license to operate at all stages of our operations. To achieve this, we use various engagement methods that allow for participation, questions and feedback.
In 2022, we contributed close to $700,000 to initiatives and organizations that positively impact local communities, including support for groups associated with our Sendero Midstream acquisition in the Delaware Basin. Key partnerships include, but are not limited to:
For more information on how we support our local communities, please visit the Enriching Communities section.
Looking Ahead
In 2023, we expect to:
- Enhance our landowner grievance management process to incorporate database tracking and reporting mechanisms
- Formalize a comprehensive stakeholder database that allows us to track our engagements with all stakeholders more accurately
- Continue to develop our community partnerships in the Delaware and Williston Basins due to our acquisition of Sendero Midstream and Oasis Midstream assets